Privacy Policy

Auto Aura Privacy Policy

Last updated: 03 July, 2026

Auto Aura respects your privacy and is committed to handling personal information responsibly, transparently, and securely.

This Privacy Policy explains how Auto Aura may collect, use, store, and manage personal information submitted through this website, email, phone, contact forms, or other communication channels.

Auto Aura is currently in the setup and licensing preparation stage in New South Wales, Australia. Regulated motor dealer services, vehicle sales, vehicle listings, deposits, and transaction-related services are not currently available through this website.


1. Who We Are

Business Name: Auto Aura
Website: autoaura.au
Operating Region: New South Wales, Australia
Business Type: Online-first automotive service
Business Owner / Applicant: Ibrar Gondal
Email: info@autoaura.au
Phone: +61 433 856 934
Motor Dealer Licence: To be updated once approved
ABN: To be updated
ACN: To be updated, if applicable

Auto Aura is preparing to operate as an online-first automotive service in NSW, subject to applicable business, licensing, and regulatory approvals.


2. Information We May Collect

Auto Aura may collect personal information when you contact us, submit a form, send an email, call us, or communicate with us about business, licensing, partnership, buyer, seller, or general enquiries.

The information we may collect includes:

Full name
Email address
Phone number
Reason for enquiry
Message details
Business or partnership enquiry details
General buyer or seller enquiry information
Basic vehicle-related information, if provided voluntarily
Any other information you choose to share with us

At this stage, Auto Aura does not request payment information, finance application details, driver licence details, or sensitive identification documents through this website.


3. Vehicle-Related Information

If you contact Auto Aura about a future buying or selling enquiry, you may choose to provide basic vehicle-related information.

This may include:

Vehicle make and model
Vehicle year
Vehicle condition
Odometer reading
Registration status
General vehicle history information
Photos or documents, if voluntarily provided

Auto Aura will only use this information to review your enquiry, communicate with you, and provide appropriate next-step guidance during the setup and preparation stage.

Auto Aura is not currently accepting vehicle listings, vehicle deposits, test drive bookings, or regulated vehicle sale transactions through this website.


4. How We Collect Information

Auto Aura may collect information when you:

Submit a contact form
Send an email
Call or message us
Request business information
Make a licensing or partnership enquiry
Submit a buyer or seller enquiry
Interact with our website
Provide information voluntarily during communication

We only collect information that is reasonably necessary for responding to your enquiry, managing communication, and preparing our business operations.


5. How We Use Your Information

Auto Aura may use your personal information to:

Respond to your enquiry
Contact you by phone or email
Provide general business information
Review buyer, seller, partnership, or licensing enquiries
Manage communication records
Improve website content and enquiry handling
Prepare future customer support processes
Comply with legal, business, or regulatory requirements where applicable
Protect the security and integrity of our website and communication channels

We do not use your personal information for active vehicle sales, finance applications, deposits, or regulated motor dealer transactions at this stage.


6. Communication and Consent

By submitting an enquiry through this website, you agree that Auto Aura may contact you using the details you provide.

This may include contact by email, phone, or other communication methods for the purpose of responding to your enquiry.

Submitting an enquiry does not create a vehicle sale agreement, dealer relationship, finance application, booking, reservation, or transaction.


7. Sharing Your Information

Auto Aura does not sell personal information.

We may share your information only where reasonably necessary, such as with:

Service providers who help operate our website, email, hosting, or business systems
Professional advisers, such as legal, accounting, licensing, or compliance consultants
Automotive partners, but only where relevant, permitted, and with appropriate customer consent
Government, regulatory, or law enforcement bodies where required by law
Technology providers used to manage enquiries, communication, or website security

Where possible, Auto Aura will take reasonable steps to ensure that any third party handling personal information does so responsibly.


8. Automotive Partner Referrals

In the future, Auto Aura may refer customers to relevant automotive service providers, such as inspection providers, transport providers, compliance advisers, or licensed automotive partners.

We will only share your contact or enquiry details with an external partner where it is relevant to your enquiry, permitted by law, and reasonably necessary.

Where consent is required, we will seek your consent before sharing your details.


9. Marketing Communications

Auto Aura may contact you about your enquiry or related business updates.

We will not send unrelated marketing messages unless you have agreed to receive them or where permitted by law.

You may ask us to stop sending marketing or update communications at any time by contacting:

info@autoaura.au


10. Cookies and Website Analytics

The Auto Aura website may use cookies, analytics tools, or similar technologies to understand website performance, improve user experience, and monitor website security.

Cookies may collect general technical information such as:

Browser type
Device type
Pages visited
Time spent on the website
General location data
Website traffic source

You can disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.


11. Storage and Security

Auto Aura takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information may be stored through secure email systems, website forms, hosting platforms, customer communication tools, or internal business records.

However, no online transmission or electronic storage method is completely secure. Auto Aura cannot guarantee absolute security, but we aim to handle information responsibly and carefully.


12. Overseas Storage or Service Providers

Some website, email, hosting, analytics, or technology providers used by Auto Aura may store or process data outside Australia.

Where this occurs, Auto Aura will take reasonable steps to use reputable service providers and protect personal information in line with appropriate privacy practices.


13. Accessing or Correcting Your Information

You may contact Auto Aura to request access to the personal information we hold about you.

You may also ask us to correct information if you believe it is inaccurate, incomplete, or outdated.

To request access or correction, please contact:

Privacy Contact: Ibrar Gondal
Email: info@autoaura.au
Phone: +61 433 856 934

We may need to verify your identity before responding to certain requests.


14. Retention of Information

Auto Aura will keep personal information only for as long as reasonably necessary for enquiry handling, business records, legal requirements, licensing preparation, dispute handling, or operational purposes.

When information is no longer required, we will take reasonable steps to delete, de-identify, or securely manage it.


15. Data Breaches

If Auto Aura becomes aware of a data breach involving personal information, we will take reasonable steps to assess and respond to the incident.

Where required by applicable privacy laws, Auto Aura may notify affected individuals and relevant authorities.

The Notifiable Data Breaches scheme requires organisations covered by the Privacy Act to notify affected individuals and the OAIC when an eligible data breach is likely to result in serious harm.


16. Links to Other Websites

The Auto Aura website may contain links to third-party websites.

Auto Aura is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.


17. Complaints and Privacy Concerns

If you have a privacy concern or complaint, please contact Auto Aura first so we can review and respond to your concern.

Privacy Contact: Ibrar Gondal
Email: info@autoaura.au
Phone: +61 433 856 934

Please include your name, contact details, and a clear description of your concern.

Auto Aura will aim to respond within a reasonable timeframe.


18. Changes to This Privacy Policy

Auto Aura may update this Privacy Policy from time to time as the business develops, licensing status changes, services expand, or legal requirements are updated.

The latest version of this Privacy Policy will be published on this website with the updated date.


19. Contact Auto Aura

For privacy questions, access requests, correction requests, or general privacy concerns, please contact:

Auto Aura
Privacy Contact: Ibrar Gondal
Email: info@autoaura.au
Phone: +61 433 856 934
Website: autoaura.au
Operating Region: New South Wales, Australia


Short Footer Privacy Notice

Auto Aura collects personal information submitted through this website to respond to enquiries and manage business communication. Auto Aura is currently in the NSW setup and licensing preparation stage and is not currently offering regulated vehicle sales through this website.